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Passion

Xc – Multiply What Works

Passion. It’s the desire, drive, and dedication it takes to do something not just well, but great. It’s what led Steve Jobs to create the Macintosh computer, and Serena Williams to become the best at her game. It’s why we choose to be a different kind of telecommunications provider.

Passion is what drives entrepreneurs and business owners to put in the blood, sweat, and money into starting and running a business. You are passionate about your business, and we power that passion. Our passion for providing you a stable and reliable network, with customer service that knows you by name, is why we are in business.

We are dedicated to providing service and innovation that keeps your business operating at full capacity. Our drive to fulfill your business needs is what makes the difference between network downtime and resting assured your data will be there in the morning. And that difference is what we call X to the Power of C.

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PTP Transport
Truly enterprise connections.

When you’re paying for a GigE access and premium service, we mean it, all the way to the Transport level. ISVN’s PTP Transport allows your company to scale its capacity without having to move to new circuits, and the Premium flavor of ISVN connections means that your service won’t be treated as Best Effort before it reaches the core switched backbone.

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ΔCFA
No two connections are alike.

ISVN’s Delta CFA (Δ) ensures that customer connections are never terminated into the same Customer Facility Access (CFA) point. It’s a little extra effort that goes a long way, and it’s just another ingredient in ISVN’s efforts towards reliability.

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V.2 System Process
The spawn of A.I. in Telco.

A network that checks itself? Like the pain messages delivered to the brain in the human body, the ISVN proactively senses issues, troubleshoots and diagnosis problems, at the same moment that customers and Cywest tech’s are being informed of the pending issue. Our legendary minute response times have just become faster than ever before.

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Purpose

Connections are what matter.

It’s not just about phones that work, or storing data. It’s about connecting your business network with companies that care about you and your company’s challenges. Cywest cares about your business, and wants to provide you with the technology that helps you succeed.

Our purpose is to do our job well, so that you can do yours without interruption or downtime.

Cywest keeps businesses operating at peak performance by offering advanced and unique telecom services, and keeping ahead of industry advances and changes. It’s not about adding more to what you already have. It’s increasing your capacity through proactive support, notifications, and problem solving.

Together we multiply what works.

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Multi-Carrier Redundant Design (MCRD)
Imagine global carriers backing each other up. We did.

ISVN’s multi-carrier design means true, 100% redundancy can be achieved. Completely autonomous enterprise networks, and core switch backbones can now be utilized to route and deliver customer applications and services with QoS in parallel and as alternate paths. Reduce bandwidth usage by 50%, and realize a level of high availability and fault tolerance to match today’s cloud and virtual environments.

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Multi-Path Algorithmic Feature (MPAFS)
The network is the engineer.

In conjunction with MCRD, MPAFS allows the ISVN to self-heal. With multiple paths available, the ISVN can seamlessly transition network traffic from end to end within the ISVN network while end user’s are completely unaware.

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Earnest

Service with an Earnest Purpose.

We’ve said it before and we will say it again – we care about your ability to run your business. And we know how vital our service is to the success of your company.

Not too long ago, Cywest system sent out alerts with regard to a DoS attack sourced from a traveling laptop connected to a customer network.

Technically, fixing the DoS wasn’t the responsibility of Cywest. The client’s service level agreement didn’t include that service.

But that didn’t stop us. We continued to work with the customer to resolve the situation, because we cared about their ability to do business. We could have walked away and told them to call someone else. But we chose to stay and work them through the problem.

We're on your side with the experience and expertise needed to keep your detailed operation running smoothly. We will stay with you on the phone until the problem is resolved. We don’t tell you to call someone else to get it fixed.

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Passive Security Sensor Platform (PSSP)
Safety. Built right in.

The ISVN’s Passive Security Sensor Platform allows for scanning of traffic in transit without compromising performance. With a guaranteed reduction in false-positives, the ISVN can catch activities that can lead to the latest ransomware threats, as well as help prevent sensitive data from getting into the wrong hands. No customer data is ever revealed since the PSSP collects only metadata, and when combined with ISVN’s V.2 System Process customers have a combination to be reckoned with.

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Embedded Corporate Cloud (ECC)
The Best of Cloud. Built right in.

The ISVN’s VMware Authorized Enterprise Cloud infrastructure gives customers access to their own private cloud environment, including console controls mixed with unparalleled reliability, security and support. All features of ISVN, such as PSSP, V.2 System Process also live here. Customers can now focus on the applications and services that support their business, ISVN takes care of the rest.

Data Center Colocation Segment (DCCS)
The Best of Cloud. Built right in.

Customers can take advantage of ISVN’s replication between data centers while maintaining private and redundant connectivity to their physical backend. By collocating near ISVN’s ECC, customers can realize local proximity for all of their infrastructure elements, and as Cywest data centers now become a tertiary location, customer infrastructure can rest on a very sound platform within the ISVN.

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